If you need help with questions about the Small Business Super Clearing House (SBSCH) at a time that suits you, Take advantage of the Australian Taxation Offices’ live web chat service or book an after-hours call back from one of their customer service officers:

  • Live chat available from 3pm – 8pm (AEDT) Monday to Friday and 10am – 2pm (AEDT) Saturday, except national public holidays.
  • Book an after-hours call back – available from 6pm – 8pm (AEDT), Monday to Thursday, except national public holidays.

The ATO now has a recording and transcript of the recent webinar on the SBSCH joining the Business Portal, which is now available.

The webinar recording includes:

  • why the clearing house is joining the Business Portal in early 2018
  • an overview of the services available in the Business Portal
  • choosing either Manage ABN Connections or an AUSkey to access the portal
  • answers to frequently asked questions.

If your tax professional uses the SBSCH on your behalf, this can continue as part of their service to you.

If you are a sole trader or individual employer, your access will be via your myGov account linked to the online services.

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